Privacy Policy

Introduction

Polcraft Construction, LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or contact us for services.

Information We Collect

We collect information that you provide directly to us when you:

• Submit a contact form or request an estimate
• Call or email us with inquiries
• Engage with our services

The types of information we may collect include:

• Name: To address you properly and identify your project
• Email address: To respond to your inquiries
• Phone number: To schedule consultations and communicate about your project
• Message content: Information about your project needs and preferences
• Technical data: IP address, browser type, and device information collected automatically when you visit our website

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Prepare and deliver estimates for requested services
• Schedule consultations and site visits
• Communicate about your remodeling or construction project
• Improve our website and services
• Comply with legal obligations

Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted service providers who assist us in operating our business (such as email service providers or website hosting), provided they agree to keep your information confidential
• Legal Requirements: We may disclose information if required by law or in response to valid legal processes
• Business Protection: We may share information to protect our rights, property, or safety, or that of our customers or others

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once your inquiry has been addressed or your project completed, we will securely delete or anonymize your information unless we have a legitimate business reason to retain it.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request a copy of the personal information we hold about you
• Correction: You can ask us to correct inaccurate or incomplete information
• Deletion: You can request that we delete your personal information, subject to certain exceptions
• Opt-Out: You can opt out of receiving marketing communications from us at any time

We will not discriminate against you for exercising any of these rights. To exercise your rights, please contact us using the information provided below.

Data Security

We implement reasonable physical, technical, and administrative security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: